The Communications and Engagement team at BC Mental Health and Substance Use Services is available to assist media with their enquiries. Requests outside of regular business hours are managed by the Provincial Health Services Authority (PHSA) on-call representative. BC Mental Health and Substance Use Services is a program of PHSA.
Request an interview with a subject matter expert or talk with a communications representative who can discuss story ideas and important health information with members of the media.
We review all media enquiries during regular business hours and will respond in a timely manner.
In the evenings, over weekends and during public holidays, our after-hours team monitors the media line until 10 p.m. Calls received after 10 p.m. are returned the next morning after 7 a.m.
Please leave a detailed voicemail and remember to include your email, 10-digit telephone number, including an extension if applicable, and your deadline for response.
Prior to visiting BC Mental Health and Substance Use Services’ sites, all media must connect with the program's communications team in advance: ben.hadaway@phsa.ca. If additional assistance is required, call the PHSA media line at 778-867-7472.
This includes all journalists and representatives of news and trade media organizations, including but not limited to producers of online content, bloggers, videographers and filmmakers.
All media organizations are subject to PHSA’s media visitation terms and conditions, which you will find on PHSA’s media visits page.
To request a copy and for authorization to use the BC Mental Health and Substance Use Services logo, please contact the communications team: ben.hadaway@phsa.ca.
Find information about reporting on suicide, embargoed material, media visit terms and conditions, and safety event reviews. All information is provided by the Provincial Health Services Authority (PHSA). BC Mental Health and Substance Use Services is a program of PHSA.